Privacy Policy

SM Developments sh.p.k. ("SM Developments", "we", "us") respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, store, and protect personal data gathered through our website smdevs.al.

This Privacy Policy is prepared and implemented in accordance with Law No. 124/2024 "On the Protection of Personal Data" in the Republic of Albania, as well as the principles of the General Data Protection Regulation (GDPR), where applicable.

Personal Data Controller

The personal data controller for data processed through this site is:

Information We Collect

We may collect the following personal data:

Contact data

When you contact us or request information, we may collect:

• First and last name
• Email address
• Phone number
• Other information you choose to share

Contact Form Data

When you use the contact form on our site, we may collect:

• Name
• Email
• Phone number (if provided)
• Subject of the request
• Service you are inquiring about
• Message content
• Any other information you choose to share in the form

This data is used only to:

• Respond to you
• Understand your request
• Prepare quotes or proposals
• Provide the requested information or service

We do not use form data for marketing without your consent.

Technical data

During your visit to our site, the following may be collected automatically:

• IP address
• Device type
• Operating system
• Browser
• Pages visited
• Statistical information about site usage

This data may be collected through analytics tools such as Google Analytics 4 (GA4), only if you accept analytics cookies.

How We Use Your Data

We use personal data to:

• Respond to your requests
• Communicate with you
• Prepare quotes and proposals
• Provide and improve our services
• Maintain and secure the site
• Analyze site usage
• Comply with legal obligations

Legal Basis for Processing

We process personal data based on:

• Your request for information or a quote
• The need to communicate before entering into an agreement
• Our legitimate interests in operating and improving the business
• Your consent, where required (e.g., analytics cookies)
• Compliance with legal obligations

Data Sharing

SM Developments does not sell, rent, or trade your personal data.

Data may be shared only with:

• Hosting providers
• Technical service providers
• Analytics platforms
• Technical partners that help operate the site

These providers process data only as needed and in accordance with legal requirements.

We may disclose data when required by law or competent authorities.

Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected.

Contact form data is kept for as long as needed for communication, preparing quotes, or fulfilling administrative and legal obligations.

After this period, data is deleted or anonymized.

Data Security

We use appropriate technical and organizational measures to protect personal data.

However, no transmission over the internet or electronic storage method is completely secure.

Data Transfers

If we use service providers outside Albania, data may be transferred to other countries.

In such cases, appropriate safeguards are used in accordance with legal requirements.

Your Rights

You have the right to request:

• Information about your data
• Access to personal data
• Correction of data
• Deletion of data
• Restriction of processing
• Objection to processing
• Withdrawal of consent where processing is based on consent

To exercise your rights, contact: [email protected]

If you believe your rights have been violated, you may file a complaint with the competent authority for personal data protection in the Republic of Albania.

Cookies

Our site uses cookies and similar technologies. Analytics cookies are used only after the user gives consent.

For more information: Cookie Policy.

Third-Party Links

The site may contain links to other websites.

We are not responsible for the privacy practices of those sites.

Changes to the Policy

We may update this Privacy Policy.

The update date at the top shows the current version.

Contact

Email: [email protected]

Phone: +355 69 316 2052